fbpx

CategoryLeadership

How bringing empathy to work can be the greatest thing you ever do as a boss

Have you ever felt like some people at work weren’t hugged enough as children?

Like the time I called in sick ahead of a Saturday 6 am shift and a total harpy picked up the phone. I had a fever, I hadn’t slept and I was super nervous about talking on the phone with a stranger.

On the verge of tears and hands shaking, I piped up, “I’m sick and I can’t make it to work today”.

The crone on the other end said: “You don’t sound sick.”

I fought to keep my voice even as my eyes filled with tears and a rage-mixed-panic was rising up in me. I mean, would it really take that much from you to bring a little empathy to work?!

I was the one who was losing pay for the shifts I was going to miss and her implying that I was just skipping work because I partied too hard the night before – if you call reading a book in a blanket cave partying hard – was just downright offensive.

Ever since then, I’ve wondered what would it look like if we were allowed to have our feelings. At work. In the world. In life.

I mean, what if no matter where you went, you felt seen and heard? Felt like your distress was recognised? Felt like what you’ve endured was acknowledged?

It’s that lack of empathy, that “Well, at least you bothered to call in and tell us you’re not coming to work,” way of treating each other that drives disconnection.

We need so much more empathy because that’s our way back to each other, our gateway to healing as a group, a community, a nation and a people.

But in order to wield your empathy wisely, you need to train yourself to better recognise and manage emotions – yours and other people’s.

Only when you add more tools to your emotional toolkit can you guide others and help them see that pain is temporary. That they’re not stuck in that difficult situation forever. That they’re not alone and that they have the power to take action.

After all, how much do a few kind words really cost you?

If I had to do that phone call all over again, I’d dress that bitch down.

But not in a nasty way, just point out that her behaviour isn’t acceptable for a superior at work and that she needs to reconsider her vocabulary.

Even if you’re not a boss, you can still be the hero that brought empathy to work. 💪

Let’s start a kind and compassionate revolution to eradicate all harpies from work. Cuz we all got shit 💩 to deal with and we don’t need to jump through hoops on top of that.

Continue Reading

How do you know when it’s time to let someone go?

Quote by Robert Bader-Powell

Transactional relationships are very good and very useful: they make the world go around. You don’t need to become besties with every supermarket checkout person you meet, you just need them to do their job.

And you won’t build transformational relationships with every person you come across, but if you can do it with the right people you will find that previously unimaginable horizons will open up to you.

You will discover what loyalty and commitment really feel like and how creating those elusive win-win situations is a truly worthy goal. You will marvel at the depth of compassion in someone who genuinely wants the best for you, rather than what looks like a good choice at the moment.

The people with whom you have transformational relationships are the pillars in your life, enabling you to do things you could never achieve alone – both at work and in life.

Learn the difference between transactional and transformational, so that you can cultivate a little bit of transformational into most relationships and recognise a good thing when it comes your way.

Continue Reading

Write awesome job ads or suffer the consequences – tips from a copywriter for better hiring

How to write a good job ad

Fine, you can jot up the copy for a job and post it, patting yourself on the back for a job well done.

But cupcake, that’s really just wasting your own time and resources because the only thing a poorly written job ad will accomplish is to bring in all the wrong applicants.

A job ad is essentially brand communication and it should represent you as a brand. More importantly, it should garner the attention of those who already are or will become your brand ambassadors.

A good job ad will give you a smaller pool of talent to choose from, but the standard of applicants will be of a higher quality as they will be more likely to be more agreeable with your company.

A good job ad will make it difficult to choose between applicants because they all seem perfect. Wouldn’t that be a nice problem to have?

Continue Reading