Transactional relationships are very good and very useful: they make the world go around. You don’t need to become besties with every supermarket checkout person you meet, you just need them to do their job.
And you won’t build transformational relationships with every person you come across, but if you can do it with the right people you will find that previously unimaginable horizons will open up to you.
You will discover what loyalty and commitment really feel like and how creating those elusive win-win situations is a truly worthy goal. You will marvel at the depth of compassion in someone who genuinely wants the best for you, rather than what looks like a good choice at the moment.
The people with whom you have transformational relationships are the pillars in your life, enabling you to do things you could never achieve alone – both at work and in life.
Learn the difference between transactional and transformational, so that you can cultivate a little bit of transformational into most relationships and recognise a good thing when it comes your way.
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